Terms of Use

These Terms and Conditions set out the rules that apply when you use Goodman. They explain the relationship between you and us, describe your responsibilities as an account holder, and explain how we operate key parts of the platform. By registering or using our services you agree to these terms and any updates we publish from time to time.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Keep your login details secure and notify us immediately if you suspect unauthorised access. We may require identity verification before allowing deposits or withdrawals; this can include photo ID, proof of address, and proof of payment method ownership. If verification is incomplete, we may restrict or suspend account activity until checks are finished.

Eligibility requirements

To use our services you must be of legal gambling age in your jurisdiction and physically located in a country where we accept players. Only one account is permitted per person, household, device, or payment method. Providing accurate personal information is mandatory; giving false details, or attempting to open multiple accounts, can lead to account closure and forfeiture of balances.

Acceptable platform use

Use the site for lawful, personal gaming purposes only. Prohibited conduct includes fraud, money laundering, using automated systems to play, collusion, or any attempt to manipulate games or promotions. We reserve the right to monitor play, investigate suspicious behaviour, and take action where terms are breached. Accounts may be limited, suspended, or closed if we reasonably suspect misuse.

General bonus and promotion rules

Promotions are subject to specific terms and may require opt-in, a minimum deposit, or a bonus code. Wagering requirements, game contribution rules, maximum bet limits while a bonus is active, and expiry periods apply as stated in each promotion. We may exclude certain payment methods from bonus eligibility. Abuse of bonuses or repeated breaches of promotion rules may result in confiscation of bonus funds and closing of the account.

Deposits and withdrawals

Deposit and withdrawal options, minimum and maximum limits, and processing times are listed in the cashier. We do not charge deposit or withdrawal fees, though third-party providers may. Withdrawals are subject to verification checks and may be delayed until identity documents and payment ownership are confirmed. Large payouts may be processed in instalments and are subject to our internal limits and any applicable legal requirements.

Dispute resolution

If you have a complaint, contact our support team and provide relevant details so we can investigate. We aim to resolve disputes promptly and fairly; escalation processes are available if an issue is not resolved through standard support channels. Decisions made after investigation are final unless otherwise required by applicable law.

Updates to terms and conditions

We may update these Terms and Conditions to reflect operational, legal, or regulatory changes. When we make material changes we will notify registered users by notice on the platform or by email. Continued use of your account after changes are posted constitutes acceptance of the updated terms. If you disagree with any change, you should stop using the service and close your account.