Player Privacy Policy

This Privacy Policy explains how Goodman collects, uses, stores, and protects the personal information of players in Canada. We respect your privacy and describe below what data we gather when you create an account, use our site, make payments, or contact support, how we use that data, and the choices you have about it.

Types of data we collect

We collect several categories of information to operate our online casino and keep accounts secure. This includes personal data, technical data, and transactional data. The exact details depend on the services you use and the permissions you grant.

Personal data

When you register an account we collect personal details such as your full name, date of birth, email address, phone number, postal address, and country of residence. We may also request identity documents for age and identity verification, and documents proving your payment method ownership. This information is used to verify eligibility, comply with our verification checks, and process withdrawals.

Technical data

Technical information is gathered automatically when you use our site. This includes IP address, device and browser type, operating system, language settings, and pages visited. We also record login times and session activity to help detect fraud, troubleshoot issues, and improve site performance on mobile and desktop.

Transactional data

We store details of deposits, bets, play history, withdrawals, and payment confirmations. Transactional records help us handle payments, manage account balances, process bonuses under their terms, and comply with anti-money-laundering procedures where required.

How we use your information

Your data is used to provide and maintain your account, process transactions, respond to support requests, and keep the platform secure. We also use information for risk and fraud prevention, regulatory checks, and to send important account and service notices. Where you consent, we may send marketing communications, which you can opt out of at any time.

Data protection practices

We protect your information using industry-standard measures such as encrypted connections, secure storage, access controls, and routine security reviews. Only authorised staff and service providers who need access to carry out their work are permitted to handle personal information. We retain data only as long as necessary for operational, legal, or regulatory purposes.

Cookies and tracking technologies

We use cookies and similar technologies to personalise your experience, keep you logged in, remember preferences, and analyse site usage. You can manage cookie settings through your browser. Third-party analytics and advertising partners may also use cookies; their use is subject to their own privacy policies.

User rights

Canadian users have rights to access, correct, and request deletion of personal information held by us, subject to legal and regulatory retention requirements. You also have the right to object to or restrict certain processing and to withdraw consent for marketing.

Access, correction, and deletion of data

To request access, correction, or deletion, contact our support team at [email protected]. We will verify your identity before responding and will explain any limits to deletion where records must be retained for legal or compliance reasons.

Information sharing and third parties

We share data with payment processors, identity verification providers, fraud prevention services, and other service providers who act on our behalf. We may disclose information when required by law or to protect our rights. All partners are contractually required to safeguard your information.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on the site with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.